Complaints regarding heat on New Routemaster buses (2)

Meeting: 
MQT on 2014-09-17
Session date: 
September 17, 2014
Reference: 
2014/3083
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

Please provide details of complaints relating to temperature on New Routemasters made in June, July and August this year.

Answer

Answer for Complaints regarding heat on New Routemaster buses (2)

Answer for Complaints regarding heat on New Routemaster buses (2)

Answered By: 
The Mayor

There were 173 complaints relating to heat or air cooling on New Routemasters from June 1 to August 31 this year - just under two a day. In the same 92-day period, London experienced especially high temperatures of up to 31C which made many forms of travel including even short journeys by foot uncomfortable.