Withdrawing private hire licenses

Plenary on 2014-09-10
Session date: 
September 10, 2014
Question By: 
Darren Johnson
City Hall Greens
Asked Of: 
the Mayor and Commissioner


Will you withdraw the licence of any private hire vehicle company whose drivers are involved in repeated incidents?


Answer for Withdrawing private hire licenses

Answer for Withdrawing private hire licenses

Answered By: 
the Mayor and Commissioner

All licensed private hire operators are expected to demonstrate that they remain fit to hold their licence and the overriding consideration is public safety. TfL’s Enforcement and On-Street Operations Directorate has Compliance teams, which specifically carry out regular reviews of all private hire operators. These teams carry out audits at least once a year. This does not preclude further investigations of operators should these audits conclude that there have been failings with internal practices or if auditors receive information about conduct which falls short of standards.


TfL will review the licence of a private hire operator in any case where there is evidence to suggest that private hire drivers working for that operator are involved in repeated incidents and appropriate action will be taken depending on all of the surrounding facts and circumstances.