My constituent makes the following points concerning cash free buses:
"Imagine you are in outer London, possibly late at night, beyond walking distance (which for some people is only a couple of hundred yards) from a shop which is open to sell you a bus pass, and, for example, you lose your wallet with all your cards, or you aren't carrying your cards because someone was due to drive you home and has broken down, or you have just come to London and do not know the system and your foreign card does not have contactless technology: you might borrow three pounds from a friend, but they are not going to lend you their cards or accompany you on the bus. How do you get home? If bus drivers have discretion to make allowances for people in distress, those who can tell a good story will abuse the system regularly, while some deserving cases will fail to convince and be stranded".
How do you respond to her?