Longest S and Longest I Calls: Camden

Meeting: 
MQT on 2014-06-11
Session date: 
June 11, 2014
Reference: 
2014/2057
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

For each month this calendar year in Camden, what was the longest wait for a response to an S call and longest wait for a response to an I call?

Answer

Answer for Longest S and Longest I Calls: Camden

Answer for Longest S and Longest I Calls: Camden

Answered By: 
The Mayor

Please find this detailed below. The MPS's I call target is 90% within 15 minutes and the MPS' s S call target is 90% in 60 minutes. 

In Camden, in May 2014, the average response time to an I call was 7m 91s and the average response time to an S call was 33mins.

Camden

Month

I Grade (mins & secs)

S Grade (mins)

January

1 Jan  (91m 28s)

No units to deal. Non-suspicious sudden death, healthcare professional on scene. Should have been down-graded.

31 Jan (216m). call occurred at busy time, with units searching for two high risk missing persons. Caller offered appointment to provide them with more certainty re time of arrival.

February

7 Feb  (26m 53s)

Confusion about which borough should deal.

15 Feb  (1467m)

Incorrectly entered. Officers in fact arrived at scene within 38 mins.

March

16 Mar   (39m 47s)

Units assigned to incident within 3 mins of call. Delay thought to be administrative error with officers not logging time of arrival at scene.

16 Mar  (552m)

Admin error. Caller offered appointment to provide them with more certainty re time of arrival.

April

9 Apr  (1477m 5s)

Admin error - should have been graded as an "extended" incident.

10 Apr (2995m)

Thought to be admin error - information from unit dealing suggest arrival at scene on same evening as incident.

May

16 May  (90m 14s)

Police generated vehicle pursuit. Should have been "R" graded.

1 May (363m)

Abandoned call. Unit assigned and dealt with incident but forgot to log before booking off shift.