West Croydon Bus Station

MQT on 2014-03-19
Session date: 
March 19, 2014
Question By: 
Steve O'Connell
GLA Conservatives
Asked Of: 
The Mayor


What benefits will Croydon residents see if the West Croydon Bus Station is redeveloped?


Answer for West Croydon Bus Station

Answer for West Croydon Bus Station

Answered By: 
The Mayor

West Croydon bus station, built in 1983, is served by 23 bus routes housing 150 buses per hour serving eight million passengers per year.

The current layout is not only a blot on the landscape, impeding the view of the church, but operationally inefficient for pedestrians and buses, has sub-optimal capacity and low customer satisfaction scores.  Perceived as being a less than safe and secure waiting environment at night, the bus station is locked and unstaffed after 9pm.

The proposed redevelopment will result in a much improved environment, safer and more secure in both perception and reality. As well as enabling more efficient passenger movements, reducing overcrowding at the bus station and improving bus operations, the bus station will provide a noticeably enhanced gateway to Croydon - complimenting the ongoing regeneration of the town centre, and improving the urban realm through quality design, materials and landscaping.

The design of the new bus station has been carefully developed to reflect the West Croydon Masterplan and align with planning and development aspirations articulated by London Borough of Croydon officers.  It provides a convenient interchange for local London Overground and London Tramlink Services, both of which are seeing increases in passenger usage providing wider transport accessibility for local residents.

The introduction of modern CCTV coverage and a retail unit for commercial let provide further benefits for passengers and the local community.

Documents relating to the redevelopment of west Croydon bus station (including sketches, plans etc.) can be accessed via Croydon's website: