Public Consultation - Closure of Ticket Offices

MQT on 2014-03-19
Session date: 
March 19, 2014
Question By: 
Navin Shah
Labour Group
Asked Of: 
The Mayor


Don't you think it is vital to consult residents about your plans to close ticket offices at their local stations? Residents / commuters using North Harrow Station for example would quite like to know why your are planning to close ticket offices in Brent and Harrow when you personally campaigned outside North Harrow station against any such closures and promised that you will NOT close ticket offices. Will you be holding public meetings in Brent and Harrow to explain your radical U-turn?


Answer for Public Consultation - Closure of Ticket Offices

Answer for Public Consultation - Closure of Ticket Offices

Answered By: 
The Mayor

At the time of the announcement of the future vision for the Tube in November last year, TfL wrote to every London council leader, Cabinet Member for Transport, Chief Executive and Transport Director (or equivalent) setting out the proposals and offering to discuss them in further detail either at a scheduled upcoming meeting or at a separate briefing. TfL also wrote to a wide range of user groups, disability groups, local mobility forums, business associations and, of course, all London MPs and all Members of the London Assembly. 

TfL has subsequently met with many of these authorities, elected representatives and groups such as the Harrow Public Transport Users Association.  Any concerns that have been raised are being genuinely listened to and responded to in an open and timely manner.  TfL continues to engage with stakeholders about its plans.