Refurbishment of Lifts Across London Tube/Train Stations (1)

MQT on 2014-03-19
Session date: 
March 19, 2014
Question By: 
Navin Shah
Labour Group
Asked Of: 
The Mayor


I understand that lift(s) at Waterloo station will be out of service for 4 months. Can you explain why does it take so long to refurbish lifts? How many lifts across London are out of action? Please identify the stations and let me know how long it will take to refurbish in each case.


Answer for Refurbishment of Lifts Across London Tube/Train Stations (1)

Answer for Refurbishment of Lifts Across London Tube/Train Stations (1)

Answered By: 
The Mayor

Work to refurbish and replace lifts is essential to ensure their continued safe and reliable operation.

The lift at Waterloo station is being removed and replaced with a new, faster and more reliable lift which will perform better during periods of high demand. This is critical for a lift serving the busiest Tube station on the network.

A lift refurbishment or replacement requires working in difficult conditions, deep underground, in cramped lift shafts. Some of the work - which may require the removal of materials through the station - has to be carried out during engineering hours (the few hours the station is closed each night). Lift replacements and refurbishments can also require work to the infrastructure in our stations as technology to the lifts is updated and improved.

Out of the 167 lifts on the network, there are currently nine stations where lifts are undergoing planned lift replacement, full or part refurbishments or enhanced maintenance works. These are:

- Russell Square, three lifts, one at a time consecutively (October 2012 - March 2015)

- Kilburn, one lift (January 2014 - June 2014)

- Waterloo, one lift (January 2014 - July 2014)

- Mornington Crescent, two lifts (February 2014 - June 2014)

- Covent Garden, two lifts (February 2014 - November 2014)

- Elephant & Castle, two lifts (March 2014 - September 2014)

- Goodge Street, one lift (9-29 March 2014))

- Chalk Farm, one lift (16-29 March 2014)

- Hounslow East, one lift (23-29 March 2014).

Information on lifts that are out of service are featured on the live travel news page of the TfL website, in its Twitter feeds, on update boards and announcements in stations, as a syndicated data app feed for app developers, and as part of its free text and e-mail travel alert service.