The Mayor's Water Strategy (6)

Meeting: 
MQT on 2014-03-19
Session date: 
March 19, 2014
Reference: 
2014/1557
Question By: 
Murad Qureshi
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

What action have you taken to improve water company customer engagement, for example the provision of more informative water bills as set out in action seven of your Water Strategy? What concrete changes happened as a result of any intervention?

Answer

Answer for The Mayor's Water Strategy (6)

Answer for The Mayor's Water Strategy (6)

Answered By: 
The Mayor

The London Water Group (please also see MQ 1563) has shared best practice on engaging customers to help all of London's water companies better serve Londoners.