broadband rollout Mill Hill

Meeting: 
MQT on 2014-03-19
Session date: 
March 19, 2014
Reference: 
2014/1518
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Residents in Mill Hill have complained to me about the difficulty of getting answers from BT concerning broadband rollout in the Mill Hill Village area and off the Ridgeway. Will you intervene to put pressure on BT to respond to residents' reasonable expectations of responses from BT?

Answer

Answer for broadband rollout Mill Hill

Answer for broadband rollout Mill Hill

Answered By: 
The Mayor

I understand that all of the exchanges in the Mill Hill have now been upgraded to be able to provide superfast broadband speeds. However the residents in Mill Hill may be experiencing other problems specific to their situation that mean they are unable to receive superfast broadband.

Small businesses and charities based in the area will be able to apply for vouchers for high speed broadband connections under the SME broadband voucher scheme which I will be launching London wide later this month. More information can be found on London.gov.uk/broadband.

My team regularly meet with service providers, including BT, to discuss the future provision of superfast broadband and will be happy to raise this issue.