Guarantees for Bus Passengers after Buses go Cashless (2)

Meeting: 
MQT on 2014-02-26
Session date: 
February 26, 2014
Reference: 
2014/0496
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

What steps will you take to ensure that, before cash fares are withdrawn from London's buses, passengers using night buses have sufficient opportunity to purchase tickets both in inner and outer London?

Answer

Answer for Guarantees for Bus Passengers after Buses go Cashless (2)

Answer for Guarantees for Bus Passengers after Buses go Cashless (2)

Answered By: 
The Mayor

Cash use at night, whilst higher than the network average of only 1 per cent, is still very low at around 2 per cent and falling.  In particular, the availability of being able to pay using a contactless payments card (CPC) has helped in reducing cash payment at night and will continue to do so as the card issuers roll-out CPCs to people in London and the South East. 

The new 'One more journey' Oyster facility will also mean that passengers who previously had to pay cash due to insufficient balance on their Oyster card will now be able to travel and then top-up their Oyster card later.  TfL also has procedures in place to ensure that vulnerable passengers without a CPC, valid Oyster or other form of ticket are still able to travel.