Outer London Fund for Cricklewood

MQT on 2014-01-29
Session date: 
January 29, 2014
Question By: 
Andrew Dismore
Labour Group
Asked Of: 
The Mayor


Are you aware there is a problem with the delivery of the public realm project.  The plan to de-clutter the pavements, make them more accessible and pleasing to the eye has hit a major issue with BT's refusal to discuss the upgrading of their phone boxes to the pedestal model.  The residents have regularly requested the removal of boxes as they attract anti-social behaviour (marketing of sexual services, use for sleeping and urinating), and we have evidence that their usage for phone calls must be very low.  In spite of 5 years of communication with BT following surveys which identified the residents and business requests for the removal of these boxes, only 5 have been removed, out of 18 on the less than a mile length of the Broadway/Lane. The area where these boxes have been removed proves the local rationale for their removal; the pavements are now clear of rubbish and provide more space for pedestrians, and no unpleasant activities.  Will you now engage directly with BT director to support  improving the character, quality and economic vitality of Cricklewood in this way?


Answer for Outer London Fund for Cricklewood

Answer for Outer London Fund for Cricklewood

Answered By: 
The Mayor

Street clutter, including phone boxes, is an issue throughout many high streets and town centres across London that may impact on our effort to improve the vitality of these places through the Outer London Fund and Mayor’s Regeneration Fund. I have asked officers in the GLA Regeneration Team to meet with BT and other relevant companies in a discussion about how to address this issue strategically across London. 

BT and Arqiva have provided costs for the removal and relocation of phone boxes in Cricklewood. The project steering group, which includes a GLA officer, Barnet officers and members of the Cricklewood Town Team have agreed to look for budget to enable the removal and relocation of boxes that impact on the public realm scheme.