BT's Openreach 2

Meeting: 
MQT on 2013-12-18
Session date: 
December 18, 2013
Reference: 
2013/5214
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

A constituent who lives in Littleberry Court, St Vincent's Lane, Mill Hill, has complained to me about BT's failure to install fibre optic cable for both commercial and residential purposes. They need the fast internet connection, which BT advertises constantly. He has been in contact over the last few months with both BT but BT hardly even takes the trouble to answer letters. BT will not commit themselves to a date. They first talked vaguely about installation two years ago and have done nothing.  What will you do persuade BT to take a more open approach to the expansion of Broadband to outer London streets such as this?

Answer

Answer for BT's Openreach 2

Answer for BT's Openreach 2

Answered By: 
The Mayor

While I understand the frustration that some Mill Hill constituents experience over the speed of their internet access, currently we are unable to intervene directly in matters relating to residential broadband connectivity.

As part of the GLA Super Connected City Programme (SCCP) we have developed a demand-led SME connections voucher scheme and a public-building Wi-Fi hotspot scheme.  The London SME voucher scheme will be in operation by the end of March 2014 while the public-building Wi-Fi scheme will be in delivery stage in summer 2014.