The 132 Bus

Meeting: 
MQT on 2013-12-18
Session date: 
December 18, 2013
Reference: 
2013/4777
Question By: 
Len Duvall OBE
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Despite being upgraded to a double decker only last year, demand for the 132 bus between Bexleyheath and North Greenwich appears to outstrip supply. I am regularly contacted by constituents complaining that in the morning peak it is full by Eltham and in the evening, the queue at North Greenwich regularly outstrips the capacity of one bus. Residents are also suspicious of the route's claim to run "every 10-12 minutes" when Countdown regularly displays 18 or 23 minute waits. Will the Mayor direct Transport for London into looking at increasing capacity on this successful and popular route?

Answer

Answer for The 132 Bus

Answer for The 132 Bus

Answered By: 
The Mayor

Overall, route 132 meets the performance standard across the length of its route and has sufficient scheduled capacity to meet demand. However, it can be heavily affected by traffic congestion during morning and evening peaks. 

Recently the route was affected by ongoing roadworks at Gravel Hill and as a result of regular lane and periodic road closures, performance has been affected. 

During the road works, the operator maintained road-side control at Bexleyheath Shopping Centre during the day and North Greenwich early and late on most days. The operator has since noted an improvement in performance following completion of the highway works.

TfL will continue to keep this route under review.