Police station closures 1

MQT on 2013-11-20
Session date: 
November 20, 2013
Question By: 
Andrew Dismore
Labour Group
Asked Of: 
The Mayor


A constituent recently needed to report a lost mobile phone. Until recently, she could have walked 5 minutes to Fortis Green Police front desk and the process would have taken 5 minutes. Now, just for this minor thing,  she had to ring 3 times to Hornsey front desk, over 2 days. A very polite, apologetic policeman said there was only him at the desk. He was always busy with other members of the public, and twice said he would ring back, but was kept too busy to do so. The 3rd time I rang, he had to interrupt another case to log my lost property (Police Ref no. 99/3854924). Is  this not yet another example of the consequences of your short sighted police cuts?



Answer for Police station closures 1

Answer for Police station closures 1

Answered By: 
The Mayor

No. When reporting a crime or missing item your constituent can use either the internet or the 101 non-emergency number. Alternatively, if they wish to speak with an officer face to face they can visit a contact point or front counter, where waiting times are down over the past year. The closest contact point to the former Muswell Hill front counter is at the East Finchley SNT base, which is around a 10 minute walk from Fortis Green. In an emergency, 999 should always be used.

Changes made to public access in London reflect choices that Londoners have already made about the way they want to contact the police and public satisfaction with the ease of contacting the police is at an all-time high.