Dormant Oyster Card balances (1)

Meeting: 
MQT on 2013-07-17
Session date: 
July 17, 2013
Reference: 
2013/2729
Question By: 
Valerie Shawcross
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

We recently learnt that £100m is sitting dormant on unused Oyster cards. At several stations there are boxes for unwanted Oyster cards where the remaining balance on the card goes to charity. Will you consider extending this to more stations?

Answer

Answer for Dormant Oyster Card balances (1)

Answer for Dormant Oyster Card balances (1)

Answered By: 
The Mayor

The £100m does not sit dormant. It is always available to the card holder and many of our customers choose to maintain balances for their convenience.

Please also see my answer to MQ 2731/2013.