TfL twitter live updates

MQT on 2013-05-22
Session date: 
May 22, 2013
Question By: 
Joanne McCartney
Labour Group
Asked Of: 
The Mayor


A resident has expressed concerns over the safety of the new TfL live twitter updates for drivers. What action have you taken to ensure that drivers do not get distracted by this service whilst driving, and that it is used only before setting out on their journey?


Answer for TfL twitter live updates

Answer for TfL twitter live updates

Answered By: 
The Mayor

The TfL Traffic News Twitter feed clearly states that mobile phones should never be used while driving and this is reiterated in any associated promotion.

This feed is proving helpful to a large number of motorists in planning their journeys and avoiding incidents. It may be safely used before the journey is undertaken, by a passenger during a journey or by a driver when safely parked.

A number of other organisations, including the Highways Agency, make their live travel information available through Twitter, accompanied by a similar message. We choose to make information available through as many channels as possible to reach the largest number of customers. We currently have around 400,000 Twitter 'followers' with over 72, 000 following our traffic alerts.