Screeching trains in Magdalen Street, SE1

Meeting: 
MQT on 2013-05-22
Session date: 
May 22, 2013
Reference: 
2013/1377
Question By: 
Darren Johnson
Organisation: 
City Hall Greens
Asked Of: 
The Mayor
Category: 

Question

Constituents living in Magdalen Street, SE1 have complained to Southwark Council, South Eastern Trains and Network Rail about the disruption being caused to them by screeching trains on their approach to London Bridge station. Residents have been left frustrated by the inadequate responses they have received. Will you as Mayor therefore make representations to the relevant bodies to ensure that this issue is addressed promptly and is given due consideration as the station is upgraded?

Answer

Answer for Screeching trains in Magdalen Street, SE1

Answer for Screeching trains in Magdalen Street, SE1

Answered By: 
The Mayor

Officers are drafting a response which will be sent shortly.

Written response from the Mayor 09 September 2013

The tracks in this area are the responsibility of Network Rail, not TfL. I understand that Network Rail's plans to modify the track layout on the approach to London Bridge, as part of the Thameslink Programme, is expected to reduce the amount of wheel noise experienced by residents.

Nonetheless, I will ask officers to raise this with Network Rail.

However, if your constituents are unhappy with the response they have already received, they may be interested to know that Network Rail operates a community relations complaints procedure - details are available at www.networkrail.co.uk/aspx/1005.aspx.