Highbury and Islington escalator replacement

Meeting: 
MQT on 2013-05-22
Session date: 
May 22, 2013
Reference: 
2013/1250
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

Are you confident that TfL took all the necessary steps to minimise disruption to passengers and local residents while the escalator replacement works are being carried out?

Answer

Answer for Highbury and Islington escalator replacement

Answer for Highbury and Islington escalator replacement

Answered By: 
The Mayor

Yes. The programme has been accelerated to finish sooner than such escalator work typically takes and importantly, the two machines are being refurbished one at a time, to avoid a full closure of the Victoria line part of the station. A 'one-way' system is in place through the station during peak periods to facilitate easier passenger movement, and TfL has repositioned the Oyster validator to make it simpler for interchange between the London Overground and the Victoria line.

Additionally, this essential work has been programmed over the summer when there are fewer football fixtures or other events at Emirates stadium. TfL has engaged with the London Borough of Islington, Arsenal Football Club and the Metropolitan Police. The stadium is circulating information about alternative travel options to people attending matches and other events at the stadium.

TfL's comprehensive publicity campaign has explained the closure and suggested alternate travel routes to customers to reduce demand at the station. The publicity includes leaflets, posters, signage and announcements as well as a range of online tools. The initial period once such work starts is always the worst for crowding, but it eases as customers choose to use alternate routes. Similarly at Highbury & Islington, the numbers of customers entering during the morning peak has reduced by 13.5 per cent.