Taxi Fares

Meeting: 
MQT on 2013-05-22
Session date: 
May 22, 2013
Reference: 
2013/1239
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

Would you agree that the TfL Taxi Fares website is misleading? It does not make clear that once a Tariff 1 fare reaches £17.20 both the distance and time charges increase by 30%? Will you ensure that the site is revised to make this clear to passengers?

Answer

Answer for Taxi Fares

Answer for Taxi Fares

Answered By: 
The Mayor

No. I am confident that London taxi fares are transparent and generally well publicised and understood by passengers.

The taxi fares information on TfL's website clearly provides customers with all the necessary information about taxi fares, including London taxi fares and different tariff rates of £17.20, £20.80 and £25.20 for tariffs 1,2 and 3 respectively. In addition, the taxi fare information is clearly displayed in all London taxis and customers are free to ask drivers for a fixed fare quote and have the assurance that the driver cannot charge more than the metered fare.