Police Front Counter Closures

MQT on 2013-05-22
Session date: 
May 22, 2013
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


Now that you have confirmed that 63 police front counters will close across London what is the timetable for these changes and how will you communicate these with the public?


Answer for Police Front Counter Closures

Answer for Police Front Counter Closures

Answered By: 
The Mayor

The front counter closures will be effective by 24 June 2013 in the first 16 boroughs, coinciding with 'go live' for Tranche 1 of the Local Policing Model. The second 16 boroughs will 'go live' with Public Access and Local Policing Model changes by October.

In the weeks leading up to this date, signage will be provided at the contact points, advertising the hours and the services available.

There will also be signage on every non 24/7 police station (whether it provides public access or not), which will provide details of the nearest 24/7 front counter and alternative methods to contact the MPS, including a yellow phone in most circumstances. Where the police station is to be disposed of within 3 months, there will be no sign or phone.

The MPS will be updating its website to show the Contact Points in each borough. This will also include a map and search facility.

Even after these changes there will be 73 front counters across London, including at least one 24/7 facility in each borough. The Local Policing Model will provide a minimum of 94 contact points across London and the Commissioner has pledged that every victim of crime will be guaranteed the offer of a visit by an officer to see them at a convenient time and place.