Passenger Information

Meeting: 
MQT on 2013-03-20
Session date: 
March 20, 2013
Reference: 
2013/0971
Question By: 
Richard Tracey
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor
Category: 

Question

Why is there no passenger information on electronic boards on the Wimbledon branch of the District Line between East Putney and Wimbledon?

Answer

Answer for Passenger Information

Answer for Passenger Information

Answered By: 
The Mayor

On the Wimbledon branch of the District line the current Network Rail signalling system is incompatible with the platform indicators. This means that it is not possible to display train arrival times at those stations using information from the signalling system. On the District line this will ultimately be remedied when the current signalling system is replaced and upgraded, by 2018.

In the meantime, TfL is looking at how it can make the real time train information on its website available to passengers in more innovative ways. This includes 'feeding' platform indicators with train arrival information from a separate computerised monitoring system rather than from the local signals and installing dedicated screens that display the on-line information mentioned above. As you know TfL plan to install these dedicated screens at stations between East Putney and Wimbledon on the District line over the next few months.