Courtesy card

Meeting: 
MQT on 2012-12-19
Session date: 
December 19, 2012
Reference: 
2012/4289
Question By: 
Murad Qureshi
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Your 2012 manifesto promised a courtesy card for young people on public transport. Can you please provide details of the scheme?

Answer

Answer for Courtesy card

Answer for Courtesy card

Answered By: 
The Mayor

The existing behaviour code, along with accompanying information, associated with the 'Zip' free travel concession has now been updated to explicitly reflect the manifesto commitments. Among other things the code requires young people to act in a considerate and responsible manner and to:

• Act safely • Cooperate with our staff and treat them and other passengers with respect • Use language that does not cause offence to others • Ensure that you are the only person that can hear your music • Ensure you pick up all your litter • Keep your feet off the seats • Give up your seat for others

In future all issued Zip cards will carry a statement on the rear reminding the holder of the need to be aware of, and comply with, the requirements of the code. These revised cards will be available to TfL's contractor from February 2013.