Congestion Charge (1)

MQT on 2012-09-19
Session date: 
September 19, 2012
Question By: 
Navin Shah
Labour Group
Asked Of: 
The Mayor


Does TfL refund someone who pays the congestion charge but then does not actually use it?


Answer for Congestion Charge (1)

Answer for Congestion Charge (1)

Answered By: 
The Mayor

TfL does not refund Congestion Charges in the circumstances described.

However, I would encourage all motorists to register for Congestion Charging Auto Pay which means they will be automatically billed and need not worry about whether they have entered the Congestion Charge Zone.

In addition to paying a reduced daily charge of £9, other benefits of Auto Pay include never having to remember to pay the charge, and never having to worry about receiving a Penalty Charge Notice for non-payment.