Oyster Card Machines

MQT on 2012-07-04
Session date: 
July 4, 2012
Question By: 
Navin Shah
Labour Group
Asked Of: 
The Mayor


Where have you allowed standard self-service Oyster Card machines to be installed, other than at TfL and National Rail stations? What financial arrangements, and collection and maintenance regimes, would, say a shopping centre have to agree, in order to be allowed to have one?


Answer for Oyster Card Machines

Answer for Oyster Card Machines

Answered By: 
The Mayor

Officers are drafting a response which will be sent shortly.

Written answer received 18 July 2012

Written response from the Mayor The self-service Oyster card machines at TfL and National Rail stations are specifically designed to be operated in a station environment and are not suitable for installation at shopping centres and other locations.

The machines have multiple functions, with capability for both Oyster and magnetic stripe tickets and operate as an integral part of the network of ticketing devices at each station.

All these station devices are supervised and controlled by station staff and are linked into the wider computer networks operated by the Underground and the Train Companies.

For these reasons, TfL has no plans to design a stand-alone Oyster machine that could be installed in shopping centres.

This also reflects the fact that TfL operates a very large retail network in London with nearly 4,000 Oyster Ticket stops spread across the capital.