Accessibility on London's Buses

Meeting: 
MQT on 2012-05-23
Session date: 
May 23, 2012
Reference: 
2012/1435
Question By: 
Jennette Arnold OBE
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

In your 2012 Manifesto you have stated that you have introduced a 'more rigorous training regime to make sure bus drivers should always deploy wheelchair ramps, with regular inspections at bus depots to ensure the ramps work and that they are checked whilst in service.' As you know my constituent Angela Dobson has been rigorously documenting every experience she has as a wheelchair user on London's buses where ramps are not deployed, bus drivers don't stop, bus drivers refuse to ask buggies to fold or luggage to be moved, ramps are too steep or not working at all.

We must report back that the frequency of these incidences has increased particularly with bus drivers refusing to stop or refusing to deploy the wheelchair ramp.

Will you look again at your training regime for London's bus drivers and commit to an assessment of how this training is employed by drivers on a day-to-day basis?

Answer

Answer for Accessibility on London's Buses