Outer London Public Transport (Supplementary) [6]

Session date: 
March 14, 2012
Question By: 
Darren Johnson
Organisation: 
City Hall Greens
Asked Of: 
The Mayor

Question

Darren Johnson (AM): On ticket office closures, is it not the case that there is not a shred of difference between the policies that you are pursuing and the policies that your predecessor Ken Livingstone was pursuing? Ken Livingstone had a plan for closing ticket offices and you have a plan for closing ticket offices. Never have two politicians with identical policies bickered so much over something!

Boris Johnson (Mayor of London): I am delighted you put it that way, my dear cousin Darren, because actually when we listened to Navin you would have thought that he violently disagreed with the policy. I had that impression from his earlier question. Actually, what we are doing is sensible and pragmatic and right. What Labour is now evoking is a neo-Luddite spectre that I think would be extremely damaging to the prospects of Londoners.

Darren Johnson (AM): The policies were wrong under Ken Livingstone and they are wrong under you. Londoners do not want this constant bickering. They actually want to keep the ticket offices open. Why not look at that?

Answer

Answer for Outer London Public Transport (Supplementary) [6]

Answer for Outer London Public Transport (Supplementary) [6]

Answered By: 
The Mayor

Boris Johnson (Mayor of London): I will tell you why, Darren. The first point is that we are keeping ticket offices - to repeat this matter for the fourth or fifth time this morning - where I inherited them. But what you have to do to help customers to improve safety and improve the system generally is to get staff where possible out from behind plate glass to where they can engage with the public and be useful. That is what they want to do and that is what we want to help them do.