W3 Bus

Meeting: 
MQT on 2012-02-22
Session date: 
February 22, 2012
Reference: 
2012/0623
Question By: 
Joanne McCartney
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Residents have contacted me to complain about gaps in the W3 service, especially during rush hour. This problem is made worse by frequent termination of the service before reaching its scheduled destination, and also by route diversions during Tottenham Hotspur home games some time before crowds are released. Can I request that you take action to address these issues and begin to tackle this route's dreadful complaints record?

Answer

Answer for W3 Bus

Answer for W3 Bus

Answered By: 
The Mayor

A new schedule was introduced to route W3 last month to address the issues you raise. TfL is monitoring the service and working with the operator to ensure this route operates to the required reliability standard.

The diversion around Tottenham Hotspur Football Club is only for use at the times deemed necessary for safety reasons. TfL and the operator will ensure that this is the case.