Performance of London Underground (Supplementary) [8]

Session date: 
June 20, 2012
Question By: 
Roger Evans
Organisation: 
GLA Conservatives
Asked Of: 
Peter Hendy (Commissioner, Transport for London)

Question

Boris, there is some work going on on the District line at the moment to improve the service, which we are all very pleased about. This I think is really a question for the Commissioner. The work that is going on at the depot in Upminster is proving to be more disruptive to neighbours than they were told it would be, with noise and working for longer hours than they were told would take place, and I think what can fairly be described as an unhelpful attitude from some of the staff in the depot when the neighbours go around to complain.

They had a meeting with local managers a little while ago where everyone was very positive and helpful, but I think the people they met were possibly too far down in the TfL structure to actually enforce the things that they promised. Could we have another meeting at a more senior level please with residents to ensure that the District line depot at Upminster is a good neighbour for them?

Answer

Answer for Performance of London Underground (Supplementary) [8]