Southeastern trains announcements

Meeting: 
MQT on 2011-10-12
Session date: 
October 12, 2011
Reference: 
2011/3042
Question By: 
Darren Johnson
Organisation: 
City Hall Greens
Asked Of: 
The Mayor

Question

Following complaints from constituents and scrutiny work by the Assembly, TfL modified its approach to tannoy announcements at stations so that they cause less annoyance to local residents. Following TfL's lead can you lobby Southeastern Trains and call upon them to review their approach so that routine non-urgent messages are not played so repetitively and at such extreme volume causing unnecessary disturbance?

Answer

Answer for Southeastern trains announcements

Answer for Southeastern trains announcements

Answered By: 
The Mayor

Officers are drafting a response which will be sent shortly.

Written answer received on 25 October 2011:

TfL has raised your concerns about this issue with senior management at Southeastern Trains.

If you are aware of any particular problems affecting specific locations please contact Southeastern Trains directly.