Complaints about bus driver behaviour

Meeting: 
MQT on 2010-06-09
Session date: 
June 9, 2010
Reference: 
2010/1925
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

How many complaints about bus driver behaviour towards disabled people were received by TfL per month in 2010 so far? Can these be broken down into bus routes?

Answer

Answer for Complaints about bus driver behaviour

Answer for Complaints about bus driver behaviour

Answered By: 
The Mayor

TfL does not record whether a complaint about a bus driver is made specifically due to behaviour 'towards disabled people'. TfL does not record for example whether a passenger making or involved in a complaint has a disability.