Oyster Extension Permits [1]

Meeting: 
MQT on 2009-12-16
Session date: 
December 16, 2009
Reference: 
2009/3769
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

Season Ticket and Travelcard holders for Zones 1 and 2 using Oystercard on Southern Railway trains and wishing to travel into Zone 3 to stations like Honor Oak Park and Forest Hill will need to obtain an Oyster Extension Permit for each such journey. Will they be able to obtain their OEP from Forest Hill and Honor Oak Park stations for the return journey?

Answer

Answer for Oyster Extension Permits [1]

Answer for Oyster Extension Permits [1]

Answered By: 
The Mayor

Customers holding Travelcards on Oyster will be able to obtain Oyster Extension Permits at Honor Oak Park and Forest Hill stations should they need them.

Train operating companies are requiring Oyster Extension Permits as part of their revenue protection strategy. Today, if Travelcard holders wish to travel from a station where their Travelcard is valid to a National Rail station where it is not, they must buy paper 'extension tickets' in advance, to avoid being at risk of a Penalty Fare. These paper tickets will continue to be available and valid just as today, so no-one will actually be worse off or 'penalised'.

However, if customers opt to make use of the cheaper PAYG fare to reach a National Rail station where their Travelcard is not valid, they must, as you say, place an Oyster Extension Permit (OEP) on their card before they set out. OEPs will not be needed for travel on TfL services. It is worth noting that TfL believes that the revenue benefit OEPs will give the railways is very limited, despite the large number of un-gated stations on the railway network. Despite this, the Train Companies are insistent that OEPs be introduced for extension travel on their services.

We hope that, in due course, the train operating companies will dispense with the requirement for OEPs. The Transport Commissioner has recently written to the chief executives of the train operating companies to try and persuade them to do so.