West Hampstead Station Closures

MQT on 2009-11-18
Session date: 
November 18, 2009
Question By: 
Brian Coleman
GLA Conservatives
Asked Of: 
The Mayor


Small traders in West Hampstead, including pub owners, restaurateurs, and shop keepers, have suffered a distinct drop in trade as a result of regular simultaneous weekend closures of the Jubilee Line, London Overground, and Thameslink. Would the Mayor instruct Transport for London to improve the co-ordination of its weekend closures with First Capital Connect so that this situation is avoided in future? Would he also consider the provision of a shuttle service to connect West Hampstead with Northern Line stations at Belsize Park and Chalk Farm when further weekend closures occur?


Answer for West Hampstead Station Closures

Answer for West Hampstead Station Closures

Answered By: 
The Mayor

London Underground (LU) works closely with Network Rail and other transport operators to co-ordinate its upgrade programme works with engineering works taking place on other transport networks, in order to minimise the overall disruption to customers.

Due to the intense nature of the Jubilee line upgrade there has unfortunately been little flexibility to avoid Jubilee line closures taking place at the same time as work on the London Overground network in the West Hampstead area.

However, LU continues to provide appropriate alternative transport arrangements whenever closures are necessary and LU, London Overground and First Capital Connect work closely to co-ordinate closure information to ensure that information is available to customers in as many different formats as possible so that they know what alternatives routes are available.

Whilst a shuttle service between West Hampstead and stations on the Northern line like Belsize Park and Chalk Farm might seem like a viable option, in fact the journey time for customers would increase.

Jubilee line rail replacement services from West Hampstead currently take around 6 minutes to Finchley Road and 26 minutes to Baker Street. Whilst the geographical distance between West Hampstead and Belsize Park/Chalk Farm is less than that to Baker Street, due to the roads connecting to Belsize Park/Chalk Farm the existing buses that already take this route allow 26 minutes journey time.

Additional travel time would also be needed for customers to travel to central London from Belsize Park/Chalk Farm using the Northern line, meaning overall travel time would be significantly increased.