Practical winter help for the elderly

Meeting: 
MQT on 2009-11-18
Session date: 
November 18, 2009
Reference: 
2009/3339
Question By: 
Richard Barnbrook
Organisation: 
British National Party
Asked Of: 
The Mayor

Question

The Mayor is keen to ensure adequate provision for London's elderly during the coming winter.What can he do to ensure that the need for awkward and stressful form filling is reduced?

Many elderly people find these forms difficult, confusing and sometimes demeaning. Bear in mind that many elderly folk will not bother to apply for assistance because of pride, and unwillingness to be seen as taking what they can regard as 'something for nothing'.

Does the Mayor agree we must reassure them that they have a perfect right to as much help as possible from public funds? And will the Mayor agree we have an obligation to facilitate this provision in every way?

Answer

Answer for Practical winter help for the elderly

Answer for Practical winter help for the elderly

Answered By: 
The Mayor

The question is about what are we doing to help elderly people fill in their forms to allow them to get the benefits to which they are entitled. I would single out for praise Statutory Deputy Mayor, Richard Barnes for the work he has done on this. We will, again, this January be running the Know Your Rights campaign which has been of great value, we think, to elderly people to understand their rights and to claim the benefits to which they are entitled. We will be running that with the London Citizens Advice Bureau and working with a variety of organisations that represent the elderly, including the Mayor's Elder People Advisory Forum and the Elder Peoples' Strategies Group. We think that the last programme actually encouraged 1,100 elderly people to claim who might not otherwise have claimed.