MPS victim interaction

Meeting: 
MQT on 2009-10-14
Session date: 
October 14, 2009
Reference: 
2009/2947
Question By: 
Dee Doocey
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

The MPS have a target to update 89% of victims of crime about any progress made within 28 days. Your answer 2354/2009 shows that only 7 boroughs have met this target in each of the last six months that were reported. Six boroughs did not meet this target in any of the six months reported. What action are you taking to improve the MPS's rate of interaction with victims of crime?

Answer

Answer for MPS victim interaction

Answer for MPS victim interaction

Answered By: 
The Mayor

Since the roll out of Victim Focus Desks in each borough from April 2007, MPS compliance with the Victim Code of Practice has risen to 88.6%. Performance in the MPS continues to improve and week commencing 5 October 23 Boroughs met or exceeded the 89% target for keeping victims informed.

Between August 2008 and July 2009 (the most up to date year on year figures) local Safer Neighbourhood Teams carried out 120,818 victim visits across London. This was a 32.79% increase from 90,982 over the same period for 2007/08.

Over the coming year the MPS intends to build on these successful approaches to further improve victim satisfaction and meet its Policing Pledge.