E2 bus route: reduction in frequency [2]

MQT on 2009-09-09
Session date: 
September 9, 2009
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


In view of the many complaints received from passengers about the decision to reduce the frequency of the E2 bus service, can you explain what consultation took place before the decision was made, and how many responses were received? Will you now review the service in the light of public reaction?


Answer for E2 bus route: reduction in frequency [2]

Answer for E2 bus route: reduction in frequency [2]

Answered By: 
The Mayor

The frequency of route E2 was reduced from every six minutes to every seven and a half minutes in May 2009. At the same time however, the single deck buses previously used were replaced with double deck buses, to increase passenger capacity. Capacity has therefore been increased while retaining a very attractive frequency. Demand for route E2 has been increasing, and TfL has responded to this in the most cost effective way. Please also see my answer to MQ 2405 / 2009.

TfL consulted extensively on the proposals, including (but not limited to) the London Boroughs of Ealing and Hounslow, London TravelWatch, the Police, London Councils, NHS London, BAA, and the Ealing Public Transport Users Group. TfL also consulted relevant constituency MPs and Assembly Members and Members of the GLA Transport Committee.

Responses were received from London TravelWatch, Ealing Public Transport Users Group, Southall Transport Action Group and the London Borough of Ealing.

Current indications are that the service is operating as expected and there are no plans to alter it again, at present. TfL will keep this under review and if you have any questions about the detailed aspects of the changes please raise these with TfL.