Maintenance of audible signals at pedestrian crossings

Meeting: 
MQT on 2009-07-15
Session date: 
July 15, 2009
Reference: 
2009/2083
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

What maintenance programme does Transport for London undertake to ensure that access facilities for blind people at pedestrian crossings of audible signals and/or rotating cones are properly maintained and fully functional?

Answer

Answer for Maintenance of audible signals at pedestrian crossings

Answer for Maintenance of audible signals at pedestrian crossings

Answered By: 
The Mayor

All signal equipment is checked, as a minimum, annually to ensure that they are in good working order and any defects identified during the inspection will be rectified. However, in addition to the annual inspections, many signals have a self-reporting functionality, which aids TfL in monitoring and identifying faults.

When a signal automatically reports a fault, action will be taken immediately, but unfortunately this functionality cannot be applied to tactile cones and/or audible signals.

TfL also relies on pedestrians, the people who use these facilities on a day to day basis, to report any concerns with traffic signals. TfL are grateful for feedback from the public and follow up on these as a matter of urgency. Should anybody wish to report a faulty signalised pedestrian crossing, they can do so by calling TfL's Customer Services Department on 0845 305 1234, or by email to [email protected].