343 Bus

Meeting: 
MQT on 2009-02-25
Session date: 
February 25, 2009
Reference: 
2009/0483
Question By: 
Valerie Shawcross
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

It is now more than a year since TfL came to meet with local residents around Southampton Way to discuss their complaints about the 343. TfL pledged to do some research into this issue and to take action to improve the service, however we are yet to see any tangible improvement in the service. We have also received further complaints about this route from residents of Ivydale Road, who complain that the buses regularly break the 20mph speed limit. Will you ensure that TfL provides an urgent action plan to address the problems affecting this vital route which serves areas with few alternative public transport options?

Answer

Answer for 343 Bus

Answer for 343 Bus

Answered By: 
The Mayor

Route 343 is scheduled to run every six to seven minutes at most times. Tfl consider that the scheduled capacity is sufficient, but are keeping this under regular review.

Changes were made to service control arrangements and the intervals between buses at peak times became more regular as a result, however this has deteriorated again recently. I have asked Tfl to ensure that service is improved immediately.

The operator will also monitor the speed of buses on Ivydale Road and will take appropriate action any bus driver found to have exceeded the speed limit here.