Back logs in issuing Zip cards[3}

Meeting: 
MQT on 2008-10-15
Session date: 
October 15, 2008
Reference: 
2008/2121
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

Will school pupils who did not receive their Oyster photo-cards in a timely fashion be entitled to refunds for the cash bus fares they were required to pay while waiting for their cards to arrive?

Answer

Answer for Back logs in issuing Zip cards[3}

Answer for Back logs in issuing Zip cards[3}

Answered By: 
The Mayor

Transport for London (TfL) is not aware that any children have been disadvantaged after applying by having to wait unduly for their Zip cards to arrive. TfL will be pleased to investigate any individual cases.