Taxi Touting

MQT on 2008-02-20
Session date: 
February 20, 2008
Question By: 
Bob Blackman
GLA Conservatives
Asked Of: 
The Mayor


I have received a complaint from a resident in my constituency who is a Licensed London Taxi Driver about private hire companies touting. Please can you make further investigation into this complaint?

A private hire company registered at the premises of the cafe royal is making a mockery of the hackney carriage rules that govern their licensing. A linkman with a clipboard stands outside the club and as customers leave he asks them if they need a taxi when they indicated that they do require a taxi he flags a private hire vehicle that is ranking out side virgin mega store. The licensed private hire vehicle then does a u-turn pulls up outside the Café Royal and is given the passengers by the linkman and drives off. The problem with this is 1. The Linkman is touting on a public street contra to his licensing conditions. 2. The private hire vehicles are forming an illegal rank ready for immediate hire contra to their licensing conditions. 3. The private hire vehicles are parked and waiting on a bus lane up till midnight and after midnight the bus lane reverts to a double yellow line. 4. The link man is using a term (taxi) which is misleading the customers who believe they are being shown to a licensed taxi and are fully insured whilst travelling to their destination. If a passenger is placed illegally in a private hire vehicle then the vehicle becomes uninsured and the journey is a contravention of the private hire act. I have made a complaint to the Public Carriage office and they inform me that they do not police parking and I should bring this to the attention of the Local Council and the Metropolitan Police, which I have done.


Answer for Taxi Touting

Answer for Taxi Touting

Answered By: 
The Mayor

TfL's Public Carriage Office (PCO) recently carried out a compliance inspection of the licensed operator located on the premises of the Café Royal. The findings have been provided to the MPS Transport Operational Command Unit's (TOCU) Cab Enforcement Unit for further investigation in the coming weeks.