Information for Heathrow Passengers

Meeting: 
MQT on 2007-05-23
Session date: 
May 23, 2007
Reference: 
2007/0995
Question By: 
Graham Tope
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

What steps will you take to ensure that information about airlines using particular Terminals is promptly updated on both bus and Tube vehicles during the period of almost continuous change following the opening of Terminal 5 next year?

Answer

Answer for Information for Heathrow Passengers

Answer for Information for Heathrow Passengers

Answered By: 
The Mayor

LU liaises closely with BAA to provide up-to-date information to customers travelling by tube to Heathrow.BAA normally reviews and changes the airline services at Heathrow terminals twice a year, advising LU in advance of any change. In turn, LU updates customer information to reflect these adjustments including customer information featured inside Piccadilly Line trains. LU is aware that the opening of T5 will bring about more significant changes and is working with BAA to prepare for this.