I have been informed that the volume of announcements on the Piccadilly Line has recently been so loud that it reverberates through two sets of closed doors across a platform. I have also received more complaints about the noise level of announcements at Earl's Court Station, from a non-resident of that area, who states that the volume is 'high enough to blow you onto the track'.
· In view of the number of complaints that have been made over an extended period of time, can the Mayor give an assurance that the PA announcement system will be investigated as a matter of urgency with a view to resolving this ongoing problem?
· Will Transport for London be conducting noise level tests at stations across the network?
· Why has it taken many months, and in some cases years, for Transport for London to acknowledge that there is a problem with the adjustment and control of the volume and frequency of announcements on the Underground?
· Why does a new system, which is supposedly clearer and more efficient, need to be at an even higher volume than the previous one?