Tram System Security

MQT on 2007-01-30
Session date: 
January 30, 2007
Question By: 
Andrew Pelling
GLA Conservatives
Asked Of: 
The Mayor


In the middle of the afternoon on Thursday December 14 a 96-year-old man who walks with the aid of two walking sticks was assaulted as he left the tram at East Croydon. This follows incidents where 30 youths injured two travellers and a 14 year old and 77 year old were stabbed on the tram. What support does the operator of the tram provide to TfL, BTP and the MPS to police the tram system?


Answer for Tram System Security

Answer for Tram System Security

Answered By: 
The Mayor

Policing and security on Tramlink is the responsibility of Tramtrack Croydon Limited, the owners and operators of the system. The responsibility for managing the interface with the Police has been subcontracted to First Tram Operations Ltd (TOL) who have a service agreement with the British Transport Police (BTP) for policing the network. TOL has a close relationship with BTP and inform them of all incidents on the system. These are analysed every four weeks to identify trends and areas where particular attention is required. Key concerns are raised monthly at area and local level with the BTP. Where BTP are unable to assist at a particular incident, arrangements are in place to allow Met Police officers to attend. In addition, TOL manage a team of some 12 security staff who travel on the system daily.TfL has asked TOL to investigate the particular incidents to which you refer. I have asked TOL to respond to you directly on this point.*