Dial A Ride Service

MQT on 2007-01-30
Session date: 
January 30, 2007
Question By: 
Valerie Shawcross
Labour Group
Asked Of: 
The Mayor


Do you think that Dial-a-Ride should offer a guaranteed next-day service for the small number of users totally dependant on their services?


Answer for Dial A Ride Service

Answer for Dial A Ride Service

Answered By: 
The Mayor

Yes, although the current eligibility criteria does not identify those passengers that are completely dependant on the service. Assessment of specific vehicle requirements of users of door to door services is one of the issues being looked at as part of the TfL Door-to-Door Review. Proposals emerging from this Review are due to go out to consultation with a wide range of stakeholders during the first half of 2007.Dial-a-Ride already allows passengers to book up to two weeks in advance for critical journeys.