London Underground Noisy Announcements (Supplementary) [1]

Session date: 
July 12, 2006
Question By: 
Angie Bray
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor

Question

Thank you for that. Yes, I appreciate that work is going on and I also would like to put on record that your own office has actually been very helpful in facilitating getting the two sides together. However, I think that this is a wider problem than just Earls Court. It has come to my attention that even a station where you very helpfully weighed in about two years ago, where the volume of announcements was actually breaking your own noise pollution strategy and your stepping in did the trick then - and we are talking now about Putney Bridge station - subsequently there has been a refurbishment of that station and they are suffering all over again the same problems, which we thought we had dealt with. They are very similar to the problems at Earls Court, and I understand from my colleague Elizabeth Howlett (AM) that there are problems with Wimbledon Park. It seems that these stations that are sitting overground are now making life intolerable for residents with this new equipment. I think it is a fundamental problem which they discovered in Earls Court, but it actually goes right to the heart of the system they installed, and it turns out that London Underground did not have a clue about the fundamental problems there. So would you take it on board that this appears to be now quite a widespread problem across London?

Answer

Answer for London Underground Noisy Announcements (Supplementary) [1]

Answer for London Underground Noisy Announcements (Supplementary) [1]

Answered By: 
The Mayor

Well clearly, if we are installing an upgraded system that makes life for people unbearable this cannot go on, we have to find a way of resolving this. This in no sense is a party issue so I am quite open to any suggestions. There are legal constraints about what we have to do, I suspect now just the sheer volume of endless announcements on security grounds about not leaving your baggage and all that means there is a level of background announcements that just becomes unbearable, and we need to look very carefully at the noise level, the decibels, but also the timings. Clearly something you will not notice in the middle of the busy day is intolerable at six o'clock in the morning.