Cashless Buses

MQT on 2006-04-17
Session date: 
April 17, 2006
Question By: 
Geoff Pope
Liberal Democrats
Asked Of: 
The Mayor


It appears that plans for London's buses to go cashless have been shelved indefinitely [answer to Question 582 / 2006]. TfL are evidently nervous about revenue loss. To what extent is this due to their experience with articulated buses, and in what ways will this affect future bus design?


Answer for Cashless Buses

Answer for Cashless Buses

Answered By: 
The Mayor

A `cashless' network remains a key aspiration of TfL. There are significant benefits in passengers paying for their travel in advance, including: - reduced boarding times at busy stops, - shorter journey times, - no cash handling, reducing the possibility of assaults, - bus contract cost savingsCashless operation would use the same method of ticket checking and boarding as now - hence, there is not expected to be a change in revenue loss through the proposed introduction of the cashless network. At present, TfL has no plans to change the design of buses as a result of proposed Cashless operation.TfL is developing bus design to accommodate the changing needs of passengers through a range of ongoing engagement with stakeholders. Public correspondence, feedback from borough liaison meetings and the Public Transport Design Forum (at which new developments in bus and taxi design are presented to passengers with varying levels of need) all feed into TfL's discussions with bus manufacturers.