`Know what you are getting into' service

Meeting: 
Plenary on 2006-12-06
Session date: 
December 6, 2006
Reference: 
2006/0496
Question By: 
Murad Qureshi
Organisation: 
Labour Group
Asked Of: 
Peter Hendy (Commissioner, Transport for London)

Question

When will the 'Know what you are getting into' service be available on other mobile phone networks such as 3 & Virgin Mobile?

Answer

Answer for `Know what you are getting into' service

Answer for `Know what you are getting into' service

Answered By: 
Peter Hendy (Commissioner, Transport for London)

I'm pleased to report that the Cabwise "text Home" service is available on almost all mobile networks. The problems with 3 and Virgin are caused by technical and contractual issues which are in the control of the phone companies. The GLA and TfL have encouraged the networks to resolve these problems.

People using the service from these networks, and others where the phone's location cannot be identified, are given the taxi One Number and the number for TfL's Travel Information service. Travel Information on 020 7222 1234 has access to the searchable database of all private hire services, and this is also available on the TfL web site at www.tfl.gov.uk/findaride