TfL Website

Meeting: 
Plenary on 2006-12-06
Session date: 
December 6, 2006
Reference: 
2006/0444
Question By: 
Roger Evans
Organisation: 
GLA Conservatives
Asked Of: 
Peter Hendy (Commissioner, Transport for London)

Question

On Monday 20th November, the times shown on the TfL website for the first and last trains on the Central Line were from the old timetable, and not the new one being introduced that day. Why was the website not promptly updated, so, your advertising campaign says, travellers could `check before they travel'?

Answer

Answer for TfL Website

Answer for TfL Website

Answered By: 
Peter Hendy (Commissioner, Transport for London)

The information relating to the first and last train times for the Central Line was updated at 10.00 Monday 20th November. The website was therefore inaccurate for about five hours.TfL is acting to ensure this doesn't happen again.