I spent Sunday morning of March 6th measuring arrival times of the 726 bus at Sutton. The temperature was 1C. One bus departed five minutes early bound for Heathrow. Those arriving on time for the bus then had to wait 64 minutes for the next bus in the freezing cold. They were not amused.
Does this not illustrate how providing an hourly service on the new x26 service will just discourage usage as the wait is just too long especially if the service's timing is not worth relying upon when the service runs early ?
Surely an half hour service will prompt a much higher usage as Sutton residents will face less risk of missing their flights by relying on an ill-timed hourly service ?