490 Bus route

Plenary on 2004-01-14
Session date: 
January 14, 2004
Question By: 
Tony Arbour
GLA Conservatives
Asked Of: 
Ken Livingstone


The 490 Bus route has been critised for having few buses at infrequent intervals, what action is being taken to make this a more reliable and more frequent service? .


Answer for 490 Bus route

Answer for 490 Bus route

Answered By: 
Ken Livingstone

There was a substantial increase in service on route 490 during the summer of 2002, when service levels were increased by over 14%. It is now a high frequency service for much of the day from Monday to Saturday, with buses running every 12 minutes. In the evenings and Sundays the service runs every 20 minutes. Excess Wait Time (the time passengers wait in excess of that timetabled) was 1 minute over the last year. The minimum standard is 1.3 minutes. London Buses monitoring shows it therefore to be neither infrequent nor unreliable. However, if there are any specific complaints London Buses Customer Services would be pleased to investigate. .