No 4 bus service

Meeting: 
Plenary on 2004-01-14
Session date: 
January 14, 2004
Reference: 
2004/0060
Question By: 
Meg Hillier
Organisation: 
Labour Group
Asked Of: 
Ken Livingstone

Question

What plans do you have for the improvement of the No 4 bus service? As confirmed by a petition many constituents report this route as a real problem. Can you look into short-term measures to improve this service rather than just wait for the re-tendering process for 2005-06.

Answer

Answer for No 4 bus service

Answer for No 4 bus service

Answered By: 
Ken Livingstone

London Buses and the operator of route 4 have focussed on the performance of this service. Monitoring shows that reliability had improved significantly since the introduction of Congestion Charging. The operator has increased the level of supervision on the route, which together with reductions in traffic congestion in the central area is having a beneficial effect on reliability. To illustrate, the average amount of time passengers waited in excess of that timetabled was 2.03 minutes for the last three reporting periods for which information is available. This is compared to 3.41 minutes for the same periods last year. The target waiting time is 1.7 minutes, so London Buses and the operator are looking at the route schedule in order to further improve reliability. It is expected that a new schedule will be introduced in March this year. .